Frequently Asked Questions

Our FAQ page has the answers to a few of the questions we hear from our customers the most. If you don't see the answer to your question below, head to our Contact page to drop us a line or give us a call today!
What are the access hours?
Access your storage unit 24/7 at our Custer location, and from 7 AM to 8 PM at our Spearfish location.

How do I pay my storage bill?
Pay your storage bill online using a debit or credit card.

What documentation do I need to rent?
A valid form of government-issued ID such as a driver’s license, passport, or state ID.

Am I required to store long-term?
Store with us short or long-term. We offer flexible month-to-month leases.
What security features do you offer?
We offer 24-hour digital video surveillance, electronic gate entry, and perimeter fencing.

Do I need a climate-controlled unit?
If you plan to store weather-sensitive items such as artwork, photos, or household appliances, you may need a climate-controlled unit. These units protect your belongings from any damage for intense temperatures and humidity.

What type of parking do you offer?
We offer outdoor parking for cars, boats, and RVs.

What items am I not allowed to store?
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items or liquids.